Texas Advantage Roofing (“we,” “us,” or “our”) values the privacy of every customer and website visitor. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website or engage our roofing and home services.
1. Information We Collect
We collect personal information in the following ways:
1.1 Information You Provide Directly
When you request an estimate, submit a contact form, call us, or sign a project agreement, we may collect:
- Full name
- Home or property address
- Phone number and email address
- Description of roofing needs or home damage
- Insurance information (if applicable)
- Payment information (processed securely through third-party payment processors)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages viewed and time spent on the site
- Referring URLs and geographic location (city/region level)
- Cookie and session data
1.3 Information from Third Parties
We may receive information from:
- Google, Bing, or other ad platforms if you reached our site through a paid advertisement.
- Review platforms (e.g., Google Business, Yelp) if you submit a review mentioning our company.
- Insurance companies or adjusters, with your authorization, in connection with a claim.
2. How We Use Your Information
We use the information we collect to:
- Respond to estimate requests, inquiries, and service calls.
- Schedule on-site inspections and project work.
- Prepare quotes, contracts, and invoices.
- Process payments securely.
- Assist with insurance claim documentation when authorized by you.
- Send follow-up communications, maintenance reminders, or promotional offers (you may opt out at any time).
- Improve our website and marketing through analytics.
- Comply with legal obligations, including contractor licensing and insurance requirements.
3. How We Share Your Information
We do not sell or rent your personal information. We may share it with:
- Subcontractors or trade partners who assist in completing your roofing project, under confidentiality obligations.
- Material suppliers or manufacturers in connection with warranty registration.
- Insurance companies or adjusters, only with your authorization.
- Payment processors who handle transactions securely on our behalf.
- Marketing and analytics platforms (e.g., Google Analytics) using anonymized or aggregated data.
- Law enforcement or government authorities when required by law or court order.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors interact with our site. Types of cookies we may use include:
- Essential cookies – required for basic site functionality.
- Analytics cookies – help us understand traffic and usage patterns (e.g., Google Analytics).
- Marketing cookies – used to deliver relevant ads and track campaign performance.
You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our site.
5. Google Analytics & Advertising
We may use Google Analytics to collect anonymized data about website usage. We may also run advertising campaigns through Google Ads, Meta (Facebook/Instagram), or similar platforms. These services may use cookies or pixels to track interactions with our ads. You can opt out of personalized advertising through your Google account settings or the Digital Advertising Alliance’s opt-out tool at optout.aboutads.info.
6. Data Retention
We retain customer and project records for as long as necessary to fulfill services, honor warranties, meet legal requirements, and resolve disputes. Typical retention periods include:
- Contact and estimate records: up to 3 years.
- Signed contracts and project documentation: up to 7 years (or as required by Texas law).
- Payment records: as required for tax and accounting purposes.
When data is no longer needed, it is securely deleted or anonymized.
7. Security
We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. Payment data is handled exclusively by PCI-compliant third-party processors and is never stored on our servers. While we take these precautions seriously, no system is completely impenetrable, and we cannot guarantee absolute security.
8. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data (subject to legal retention requirements).
- Opt out of marketing communications at any time by replying “STOP” to texts, clicking “unsubscribe” in emails, or contacting us directly.
Texas residents may also have rights under the Texas Data Privacy and Security Act (TDPSA). To exercise any of these rights, please contact us using the information below.
9. Children’s Privacy
Our website and services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information to us, please contact us immediately and we will promptly delete it.
10. External Links
Our website may contain links to third-party sites such as financing partners, material manufacturer pages, or review platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out:
Texas Advantage Roofing
Houston, TX and Surrounding Areas
Website: https://www.texasadvantageroofing.com/
Address: 1400 Broadfield Blvd Ste 200, Houston, TX 77084
Phone Number: (346) 214-1784
